Three Feathers Tobacco - Return and/or Exchange Policy
Our shippers check and double check each package before it ships, but we're human and mistakes do happen.
- If its a shipper's mistake: We will resend the correct order and a return tag / box to return the wrong product.
Either email us or call us (716)-710-2132 to report the error.
- If its a mistake on your part: In this case, please ADD the shipping cost to reship
(found on the box or recalculate from the website), PLUS a $5.00 for restocking.
(Check or Money Order.)
- ENCLOSE your packing slip telling the shippers the error, and write in the correction the shipper needs to make.
Also, please write down your Phone Number on the packing slip.
Please mark your order number on the outside of the box returned. (Order number located at the top of the packing slip)
Note: Only Full Cartons or Unopened Bags / Cans can be returned.
No return authorization number is needed, just send it back within 14 days of receipt, and the shippers
will get this corrected and sent out ASAP.
PO Box 40
Irving, NY 14081